WisePay Electronic Income

Wisepay is an online payment system allowing all the payments you need to make to the school for the many activities we offer, such as school trips and music lessons to be made online using a credit or debit card. We have issued log in details to each student. Some of the benefits are:

 

You don’t have to write out numerous cheques

All major credit and debit cards are taken

Payments can be made any time day and night

Payments will not be ‘lost in the school bag’

When cheques are eventually phased out this system will be very well embedded.

 

Frequently Asked Questions

 

Q: I don’t seem to be able to log in as before, what can I try ( I have previously changed my password)

 

A: The most usual reason for this is that once parents have changed their password, they still try to log in from the original username, rather than using their email address. This will produce an Error code message. You are advised to re-try using your email address and the new password (if you change your password the original username supplied by the school becomes redundant. If you have sent the automatic password reminder, it will state the username to be the email address. The other common reason for an error message is that the parent adds their username and password in the wrong upper/lower case. All usernames and passwords are case sensitive.

 

Q: Who do I contact in case of queries?

A You can either ring or email Mrs. Lisa Hardwick on 01920 411200 or lisa.hardwick@chauncy.org.uk or email Wisepay direct on support@wisepay.co.uk On our website we have also attached a pdf file with further instructions.

 

Please click here to view the Wise Pay Guidance Booklet which will provide further information on the Wise Pay system.